TECHNICAL CONSULTANT (SERVICENOW)

ABOUT THE COMPANY

LITIT, a joint venture between NTT DATA and Reiz Tech, is a company with deep-rooted industry know-how, dedicated to innovation within the IT sector. Its primary focus is delivering high-quality solutions in the DACH region. With a commitment to excellence, LITIT combines the best of German precision, Japanese work ethics, and Lithuanian talent to provide unparalleled IT service and support to its clients.

ABOUT THE ROLE

We’re looking for a Technical Consultant who plays an active role in sprint delivery by configuring the ServiceNow platform, while also fostering knowledge sharing and promoting best practices among platform administrators. This role contributes valuable technical insight during workshops and collaborates closely with stakeholders to shape, refine, and advance user stories from concept to implementation.

RESPONSIBILITIES

• Provide technical support and ensure high-quality service delivery

• Contribute to the design and development of effective solutions

• Identify opportunities for optimization and continuous improvement across processes and systems

• Advise on technical decisions, offering clear and practical guidance to stakeholders

• Deliver implementations based on defined user stories, ensuring alignment with requirements

• Set up, configure, and maintain the platform to support evolving business needs

REQUIREMENTS

• More than 3 years of experience in technical consulting

• Proven experience delivering implementations on the ServiceNow platform

• Proven ability to lead discussions on implementation approaches and options

• Strong understanding of the ServiceNow platform, including its components and APIs

• Proven ability to apply and implement technical best practices effectively

• Ability to clearly communicate the long-term impact of technical implementation decisions to both technical and non-technical stakeholders

• Willingness and readiness to travel as required by project or client needs is expected. This may include occasional domestic or international travel, sometimes on short notice.

NICE TO HAVE

• ServiceNow System Administrator certification

• ServiceNow Product Implementation experience or certifications

• ITIL Foundation certification

• Familiarity with NowCreate methodology

• German language skills are a strong advantage.

WHAT WE OFFER

• Salary range: €4500 - 5500€ (GROSS) / month.

• Learning opportunities with compensated certificates, learning lunches, and language lessons.

• Chance to switch projects after one year.

• Team building twice a year.

• Office in Vilnius, Lithuania that offers themed lunches and a pet-friendly environment.

• Remote work opportunities.

• Flexible time off depending on a project.

• Seasonal activities with colleagues.

• Additional health insurance and loyalty days for Lithuanian residents.

• Referral bonuses.

• Recognition of important occasions of your life.